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Kuala Lumpur, 19th December 2024 – Santan, the inflight catering and food and beverage subsidiary of Capital A, in collaboration with Soft Space Sdn. Bhd. (Soft Space), the world\u2019s leading fintech-as-a-service (FaaS) provider, is proud to unveil a major upgrade to its inflight retail solution, Fasspos. This innovation reaffirms Santan\u2019s commitment to revolutionising the inflight dining and shopping experience.<\/p>\n
Since 2020, Santan has been at the forefront of adopting technological solutions to improve inflight operations, becoming the first to implement SoftPOS technology<\/a> for contactless payments on AirAsia flights. The Fasspos system empowers AirAsia cabin crew with a streamlined, all-in-one solution for inventory tracking, in-seat orders, and payment processing.<\/p>\n Building on this foundation, the latest upgrade introduces Zebra Technologies\u2019 enterprise-grade ET45 tablets to enhance Fasspos\u2019 capabilities. The tablets feature larger, easy-to-navigate displays and robust Near-Field Communication (NFC) technology, reducing transaction times by over 50%. These features enable cabin crew to focus on providing exceptional customer service, ensuring passengers enjoy a seamless delivery of Santan\u2019s signature meals and beverages.<\/p>\n Catherine Goh, CEO of Santan<\/strong>, said “At Santan, we are always striving to enhance the inflight experience, and technology plays a pivotal role in making it truly seamless. By integrating innovative solutions like Fasspos, we elevate the overall guest journey while empowering our cabin crew to work more efficiently. This ensures the smooth delivery of our delicious Santan offerings, transforming every flight into a memorable experience for our passengers.”<\/p>\n